New Internship @ Afiniti

Over the past 16 years, Afiniti’s patented technology has paired customers and contact centre agents in real-time based on how well they are likely to interact, leading to better experiences across the entire customer journey. As our products evolve, it is our mission to retain and grow revenue by creating repeatable AI-driven solutions that transition from high-touch managed services to product-led growth.

Afiniti operates throughout the world and has driven billions of dollars of precisely measurable AI value for our telecommunications, banking, insurance, healthcare, and travel customers. To learn more, visit www.afiniti.com.

Our vision

Afiniti’s vision is to lead the contact centre industry by delivering innovative AI solutions that uniquely enhance customer lifetime value and operational efficiency, earning us the trust of leading consumer companies worldwide.

Our Ways of Working

At Afiniti, how we work is just as important as what we achieve. Our Ways of Working are ten guiding principles that define the standards and behaviors we hold ourselves accountable to every day. They push us to act with urgency and discipline, to innovate with data and facts, and to always see our work through the eyes of our clients. These principles are not abstract values – they are actionable commitments that shape daily decisions, strengthen collaboration, and ensure we deliver outcomes that matter.

Together, they encourage us to be intentional in how we prioritize and execute, to confront challenges and conversations directly, and to embrace the richness of our global community with respect and openness. They remind us to celebrate excellence, show kindness, and assume good intentions in every interaction. By living these principles consistently, we build the culture we aspire to – one that is ambitious, respectful, and relentlessly focused on creating meaningful impact for our clients and each other.

THE ROLE

Treasury Intern

• Reporting to: Khurram Khan – Sr Manager Treasury

LOCATION

• Lahore, Pakistan

Work Environment: Hybrid

ABOUT THE ROLE

Afiniti is looking for a Treasury Intern who is detail-oriented, proactive, and eager to learn the dynamics of financial operations within a global organization.

Reporting to the Senior Manager, Treasury, you will play a key role in supporting the coordination of our global treasury function. This role will contribute to process re-engineering and systems enhancements, while also driving payment processing transformation across the finance function. It’s a hands-on opportunity to gain exposure to real-world treasury operations and understand how finance enables business growth.

Our Treasury team works closely with vendors, employees, and internal stakeholders across multiple regions. The team is collaborative and solution-oriented, and you will be supported by experienced professionals who will guide you as you learn and contribute to impactful projects.

What will be your key deliverables

• Bank Book Updates – Prepare and reconcile daily/weekly/monthly bank books.
• Payment Posting – Post payments in NetSuite with complete documentation.
• Settlement Preparation – Process employee settlements and vendor payments, including tax.
• Reimbursements & Payroll Support – Support payroll, reimbursements, and cheque disbursements.
• CMS Payment Coordination – Coordinate CMS payments with signatories for timely approvals.
• Bank Reconciliations: Accurately update and reconcile the bank book based on daily bank statements, ensuring 100% data accuracy.

Who you are

Experience:

Fresh graduate or up to 2 years of prior treasury or accounting experience.

Education:

Bachelor’s degree in Accounting, Finance, or a related field (membership or affiliation with ACCA/ICAEW/ICAP is a plus).

Skills

• Solid grasp of accounting and financial principles
• Accuracy and attention to detail in reconciliations and reporting
• Proficiency in MS Excel, Word, and PowerPoint (Pivot tables, linking, reporting)
• Clear and professional communication (written and verbal)
• Strong email drafting and documentation skills
• Ability to multitask and deliver under deadlines
• Collaborative, proactive, and solution-oriented mindset
• Ability to draft clear, concise, and professional emails for internal and external communication

Behavioral Traits: Collaborative, proactive, and able to multitask in a fast-paced environment.

Nice to have

• Prior accounting or treasury experience in a similar setting
• Experience with data uploading

What success looks like

In this role, you will be successful if you:

• Delivering accurate, timely, and compliant financial data and payment processing.
• Ensuring smooth treasury operations through efficient coordination and communication.
• Demonstrating continuous growth in technical and operational treasury skills.

Why should you apply

• Opportunity to gain real-world experience in a global finance environment.
• Exposure to treasury operations, payment systems, and process improvements.
• Mentorship and learning from seasoned finance professionals.

What will make you stand out in the crowd

You are someone who thrives in a dynamic environment, enjoys problem-solving, and takes ownership of tasks. Your strong attention to detail, collaborative nature, and eagerness to learn will set you apart as an invaluable member of the treasury team.

What we offer

We believe that richness in diversity is a huge asset for Afiniti. We value both the similarities and differences in everyone who is a part of the Afiniti team. We believe that this diversity builds a stronger organization and is in keeping with the core values of our company. Our policy, therefore, is to provide equal employment opportunities for all applicants and employees without regard to race, color, religion, sex (including pregnancy, childbirth, related medical conditions, breastfeeding or reproductive health decisions), gender identity or expression, national origin, age, marital status, ancestry, physical or mental disability, sexual orientation, personal appearance, genetic information, family responsibilities, matriculation, political affiliation, military or veteran status, or any other category protected under applicable federal, state or local law. This means that we comply with all applicable human rights and employment legislation, and we do not discriminate in any aspect of employment, including recruiting, hiring, compensation, promotions, reductions in force, or terminations.