Junior full-time @ Allied Bank Limited

About the Role:

We are seeking a detail-oriented and proactive Merchant Acquiring Specialist to assist in driving the development, execution, and optimization of our POS (Point of Sale) machine business. This role provides an excellent opportunity to contribute to a rapidly growing segment of the payments industry, working closely with a dynamic team to meet business goals, manage merchant relationships, and enhance portfolio performance.

Key Responsibilities:

• Project Development & Execution: Assist the Line Manager in the planning and execution of all projects related to the POS machines business.

• Business Strategy Support: Contribute to the development and execution of the Merchant Acquiring (POS) business strategy, ensuring alignment with broader organizational goals.

• Merchant Acquisition & Portfolio Management: Support in the acquisition of new merchants, ensuring business volumes and revenue targets are met and exceeded.

• Vendor Management: Aid in the preparation of Vendor Agreements and SLAs, ensuring that all contractual obligations are clear and aligned with business objectives.

• Stakeholder Coordination: Develop frameworks to synchronize activities across internal teams, external stakeholders, and partners to ensure seamless operations.

• Customer Service Excellence: Ensure timely resolution of internal and external customer service issues, aiming to consistently achieve defined service standards.

• Business Intelligence: Support in portfolio analysis, market trends evaluation, and competitive analysis to identify new opportunities for business growth.

• Market Insights: Monitor industry developments and competitor activity, and assist in formulating new business propositions to maintain a competitive edge.

• Miscellaneous: Assist with any other tasks or assignments as delegated by senior management.

Required Skills & Qualifications:

• Educational Background: A Bachelor’s degree in a relevant field, with a preference for Master’s or an equivalent professional qualification from a reputable institution.

• Industry Knowledge: Solid understanding of the payment industry and Merchant Acquiring business, with a focus on POS solutions.

• Analytical Mindset: Strong analytical and critical thinking skills, capable of making data-driven decisions and identifying trends.

• Communication: Excellent communication skills to effectively collaborate with cross-functional teams, vendors, and clients.

• Problem-Solving: Strong problem-solving abilities and the capacity to handle multiple tasks simultaneously in a fast-paced environment.

• Team Player: Collaborative attitude and ability to work effectively in a team-oriented environment.

Why Join Us?

• Dynamic Growth: Play an integral role in shaping and growing the POS business in a fast-paced, innovative environment.

• Collaborative Culture: Be part of a supportive team with opportunities to learn and grow.

• Career Advancement: Room for career development within a well-established organization in the payments industry.

If you’re passionate about the payments industry and ready to take on exciting challenges in the Merchant Acquiring space, we would love to hear from you!