Paysys Labs Hiring: Customer Support Engineer (Level II)

Paysys Labs is hiring for Customer Support Engineer (Level II) in Karachi | On-Site, Pakistan. Apply now on Pintern.

🚀 WE’RE HIRING – *Customer Support Engineer (Level II)*
💼 Experience: 1–2 Years
👥 Open Positions: 2

Paysys Labs is looking for motivated Customer Support Engineers (Level II) to join our team. The ideal candidates should have hands-on experience in application production support, SQL, Linux, and basic Kubernetes operations.

🔹 Key Responsibilities:
Provide L2 production support for core banking applications and resolve issues within SLAs.
Write and execute basic Oracle SQL queries.
Monitor application services using Rancher/Kubernetes.
Perform Linux troubleshooting, log monitoring, and file transfers.
Coordinate deployments and releases with development teams and clients.
Prepare transaction, uptime, and SLA reports.

🔹 Key Requirements:
1–2 years of relevant experience in application or production support.
Good knowledge of Oracle SQL and Linux commands.
Basic understanding of Docker, Kubernetes, or Rancher.
Knowledge of Python or shell scripting is a plus.
Banking or financial services experience will be preferred.
Strong troubleshooting, communication, and client coordination skills.
📩 Interested candidates can share their updated CVs at:
[email protected]

Email Subject: Application – Customer Support Engineer L2
Join our team and grow your career with Paysys Labs!

Apply: mailto:[email protected]?subject=Customer%20Support%20Engineer%20(Level%20II)