Zdigitizing LLC seeks a full‑time Remote CSR Caller for night‑shift inbound & outbound calls, serving US clients. Apply now for performance incentives and growth
Zdigitizing LLC, a service‑focused company, is hiring a full‑time Customer Service Representative to manage inbound and outbound calls from a remote location in Pakistan. The role operates on a fixed night‑shift from 8 PM to 5 AM PKT and involves supporting US‑based clients.
Responsibilities
- Answer inbound customer calls professionally and efficiently.
- Place outbound calls for follow‑ups and service inquiries.
- Communicate with US clients about services, pricing, orders, and concerns.
- Resolve queries and complaints while upholding service standards.
- Maintain accurate call logs, customer records, and follow‑up details.
- Coordinate with internal departments to address customer issues.
- Follow company communication guidelines and service policies.
Who Should Apply
- 1–2 years of experience in call support, especially inbound handling.
- Clear, professional English accent suitable for US clientele.
- Strong listening, comprehension, and conversation‑management skills.
- Ability to multitask, type quickly and accurately, and work independently.
- Reliable laptop or desktop, high‑speed internet, and willingness to commit to a 1–2 year contract.
- Outbound calling experience and exposure to US or international customers are a plus.
How to Apply
Submit your application through the provided link: https://lnkd.in/dwE4c6yP. For further inquiries, you may contact the job hotline at 0319‑4576203.
To apply for this job please visit lnkd.in.
