Customer Service Executive – Full-Time at RailPass, Lahore (2024)

RailPass logo — Customer Service (CS) Executive in Railway Station, Lahore, Pakistan
Organization
RailPass
Location
Railway Station, Lahore, Pakistan
Type
Executive, Full Time
Application Deadline
01-February-2027
Posted
03-November-2026

RailPass

RailPass is hiring a Customer Service Executive in Lahore with PKR 40,000 monthly. Handle passenger queries, bookings, and complaints. Apply by email or WhatsApp

RailPass runs a 24/7 customer service centre at its Lahore railway station, offering assistance to travelers and ensuring smooth operations.

Responsibilities

  • Address passenger inquiries and complaints in a professional manner.
  • Help travelers with ticket bookings and provide travel‑related information.
  • Respond to questions via phone and other communication channels.
  • Maintain accurate customer records and follow up on issues.
  • Deliver high‑quality service to boost passenger satisfaction.

Who Should Apply

  • At least an Intermediate or Bachelor’s degree.
  • Strong communication and interpersonal abilities.
  • Basic knowledge of computers and MS Office.
  • Customer‑oriented mindset with problem‑solving skills.
  • Open to fresh graduates as well as candidates with prior experience.

How to Apply

Send your updated CV to [email protected] or share it via WhatsApp at 0343‑6162966 (no calls).

To apply for this job please visit railpass.pk.

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