Techomatrix is hiring a Customer Support Specialist for a night shift in Karachi. Candidates need 6 months to 2 years experience, strong English, and CRM knowledge. Apply now
Techomatrix, a technology solutions provider based in the F.B. Area of Karachi, is expanding its customer service team. The company is looking for a Customer Support Specialist to work the night shift and assist its international client base.
Responsibilities
- Handle inbound and outbound inquiries from customers during a 9‑hour shift between 6 PM and 6 AM.
- Resolve client issues promptly, turning challenging situations into positive experiences.
- Maintain accurate records of interactions using the company’s CRM platform.
- Collaborate with other support agents and internal departments to ensure seamless service delivery.
- Provide clear, professional communication in both spoken and written English.
Who Should Apply
- 6 months to 2 years of relevant customer support experience.
- Excellent command of English, both written and verbal.
- Familiarity with CRM systems and common support tools.
- Strong problem‑solving, interpersonal, and communication abilities.
- A proactive, customer‑first mindset and willingness to work six days a week.
How to Apply
Interested candidates should email their résumé to [email protected] with the subject line “Customer Support Specialist – Night Shift (Karachi)”. For quick queries, you may also contact the hiring team via WhatsApp or call at 0315‑1128389.
To apply for this job email your details to careers@techomatrix.com
