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E-Square HR Services is hiring a QA Specialist in Karachi offering PKR 50,000 plus benefits. Bachelor's degree required. Apply via email today.
E-Square HR Services, located on MT Khan Road in Karachi, is hiring a QA Specialist. The role offers a salary of PKR 50,000 plus benefits. A Bachelor's degree is required to be considered for this position.
Responsibilities
- Monitor and evaluate calls for Customer Relations (CR) and Domestic call center department.
- Identify performance gaps and ensure compliance with SOPs.
- Maintain daily call monitoring logs and quality reports.
- Provide feedback and coordinate with supervisors for agent improvement.
- Prepare weekly and monthly QA performance reports.
Who Should Apply
- Holders of a Bachelor's Degree.
- Candidates with strong analytical and communication skills.
- Individuals with good reporting and documentation skills.
- Professionals with the ability to identify performance gaps and recommend corrective actions.
- Applicants with relevant QA experience, which will be preferred.
How to Apply
Interested candidates can apply by emailing their resume to [email protected] with the subject line "E-SQUARE HR SERVICES".
To apply for this job email your details to shoaib.ahmed@esquaremail.com
