Associate System Issue Analyst Opening | Pakistan | Tetra Pak Hiring 2026

At Tetra Pak we commit to making food safe and available, everywhere; and we protect what’s good – protecting food, protecting people, and protecting the planet. By doing so we touch millions of people’s lives every day.

And we need people like you to make it happen.

We empower you to reach your potential with opportunities to make an impact to be proud of – for food, people and the planet.

Job Summary

As an Associate System Issue Analyst, you will play a key role in managing and resolving technical issues that impact our customers. You will be involved in the compensation process for complex claims, ensure accurate cost allocation, and represent Customer Issue Resolution (CIR) in internal audits. Your work will enable fact-based decision making across multiple levels of the organization, contributing to continuous improvement and operational excellence.

You will be part of a team that interfaces closely with Customer Claim Process Management (CCPM), and your expertise will be essential to uphold our standards in quality, compliance, and customer satisfaction. The role requires strong analytical capabilities, deep process knowledge, and the ability to collaborate across functions while working independently.

This position temporary for 1 year and will be based in Lahore- Pakistan.

Tetra Pak does not offer visa or relocation support for this position

What You Will Do

• At least 01-02 years of experience of quality analysis, knowledge, data collection, and reporting
• Experience where you have worked with quality- and/or customer management.
• A university degree in a relevant field of the position like engineering, business administration or similar.
• Experience from stakeholder management in an international environment, including direct customer contact.
• Fluent in English, both written and spoken
• Additional language skills are a merit, just as experience from SAP software products.
• As a person you have a strong focus on quality, you are structured and precise. You demonstrate customer focus and strive for customer satisfaction. We expect you to be analytical and well organized who enjoy problem solving. You have technical interest and ability to go to the depth on issues. At the same you can think in a broader perspective with overview how things are connected.
• You communicate well and collaborate easily with others across boundaries. It is important that you are comfortable to work on your own in an independent way. You seek to be a part of an international team.

We believe you have

• At least 01-02 years of experience of quality analysis, knowledge, data collection, and reporting
• Experience where you have worked with quality- and/or customer management.
• A university degree in a relevant field of the position like engineering, business administration or similar.
• Experience from stakeholder management in an international environment, including direct customer contact.
• Fluent in English, both written and spoken
• Additional language skills are a merit, just as experience from SAP software products.
• As a person you have a strong focus on quality, you are structured and precise. You demonstrate customer focus and strive for customer satisfaction. We expect you to be analytical and well organized who enjoy problem solving. You have technical interest and ability to go to the depth on issues. At the same you can think in a broader perspective with overview how things are connected.
• You communicate well and collaborate easily with others across boundaries. It is important that you are comfortable to work on your own in an independent way. You seek to be a part of an international team.

We Offer You

• A variety of exciting challenges with ample opportunities for development and training in a truly global landscape
• A culture that pioneers a spirit of innovation where our industry experts drive visible results
• An equal opportunity employment experience that values diversity and inclusion
• Market competitive compensation and benefits with flexible working arrangements

Apply Now

If you are inspired to be part of our promise to protect what’s good; for food, people, and the planet, apply through our careers page at https://jobs.tetrapak.com/.

This job posting expires on 04 February 2026.

If you have any questions about your application, please contact Fizza Ikram.

Diversity, equity, and inclusion is an everyday part of how we work. We give people a place to belong and support to thrive, an environment where everyone can be comfortable being themselves and has equal opportunities to grow and succeed. We embrace difference, celebrate people for who they are, and for the diversity they bring that helps us better understand and connect with our customers and communities worldwide.