INTECH Process Automation Hiring: IT Trainee Engineer

INTECH Process Automation is hiring for IT Trainee Engineer in Lahore, Pakistan. Apply now on Pintern.

INTECH Automation Intelligence is seeking a motivated IT Trainee Engineer to join its IT & Systems team in Lahore, Pakistan. This entry-level role offers a unique opportunity for fresh graduates to gain hands-on experience supporting IT operations, including service delivery, systems administration, network management, and cloud infrastructure. The successful candidate will work closely with Microsoft technologies, Fortinet networking, and Azure cloud services to ensure secure, reliable, and efficient IT support across the organization. This position is ideal for individuals eager to develop their technical skills within a forward-thinking company committed to innovation and operational excellence.

Key Responsibilities:
– Provide first-level technical support for hardware, software, operating systems, printers, and user issues on Windows and Mac devices. Manage incident logging, prioritization, resolution, and escalation through the IT ticketing system while adhering to service-level agreements (SLAs).
– Assist with employee onboarding, role changes, and offboarding by managing account creation, access provisioning, multi-factor authentication (MFA) enrollment, access removal, and equipment recovery. Maintain accurate IT asset inventory records, including assignment, location, and status.
– Support administration of Windows Server, Active Directory, Group Policy, DNS, and DHCP. Assist in managing Microsoft 365 services such as Exchange Online, Teams, SharePoint, and OneDrive, including user, group, and license management via Microsoft Entra ID.
– Aid in patch deployment, endpoint detection and response (EDR), antivirus health checks, Zabbix monitoring, and verification of Veeam and Azure Backup jobs.
– Troubleshoot LAN, Wi-Fi, switching, VPN, and internet connectivity issues. Support network monitoring and performance checks across Cisco switching, Ruckus wireless, and Fortinet firewall environments, escalating issues as necessary.
– Assist with Microsoft Azure monitoring and administration, including virtual machines, storage, resource health, and cost reporting. Support identity and access management configurations such as MFA and Conditional Access under supervision.
– Help verify cloud backups, review security configurations, and implement Microsoft Secure Score recommendations while complying with IT security policies, access controls, and data protection requirements.
– Maintain detailed records of incidents, changes, procedures, and IT assets. Work toward technical learning milestones and certification goals while collaborating with the IT team to enhance service quality and operational efficiency.

Required Qualifications:
– Bachelor’s degree in Computer Science, Information Technology, Cybersecurity, Computer Engineering, or a related field.
– Fresh graduate or up to 1 year of experience in IT support, systems administration, networking, or related areas. Practical experience through academic projects, internships, or personal labs is advantageous.
– Basic understanding of Windows operating systems, networking fundamentals (TCP/IP, DNS, DHCP), Microsoft 365, virtualization, and cloud computing concepts.
– Strong analytical and troubleshooting skills, clear communication, accurate documentation, and a customer-service-oriented mindset.
– Eagerness to learn, teamwork, accountability, attention to detail, and discipline in following IT and security procedures.

Preferred Qualifications and Benefits:
– Opportunities for global exposure by working on international projects and collaborating with global teams.
– Competitive salary package recognizing your skills and contributions.
– In-house lunch provided during work hours to maintain energy and focus.
– Comprehensive health insurance covering outpatient (OPD) for employees and their parents, and inpatient (IPD) coverage for employees and dependents.
– Access to training programs, workshops, and certifications to support continuous professional development.
– Paid time off including annual leave and holidays to promote work-life balance.
– Inclusive workplace culture that values diversity and fosters collaboration.

Joining INTECH Automation Intelligence means becoming part of a globally recognized industrial automation and digitalization company with nearly 30 years of experience partnering with major oil and gas industry leaders. The 12-month IT Trainee Engineer program offers structured training, hands-on assignments, and performance reviews designed to build a strong technical foundation and prepare you for future career opportunities in IT support, systems administration, networking, or cloud engineering. INTECH is committed to an inclusive hiring process and encourages qualified individuals with disabilities to apply.