Mawazna.com is Pakistan’s premier digital insurance marketplace, offering individuals, families, startups, SMEs, and enterprises an easy way to discover, compare, and access a variety of insurance solutions through a technology-driven platform. The company is committed to providing a transparent, impartial, and customer-focused comparison experience that empowers users to make well-informed decisions. Its extensive product portfolio includes health, life, travel, car, and bike insurance, along with employee wellness and corporate benefits. By integrating digital distribution, advisory services, and customer education, Mawazna.com strives to make insurance more accessible and convenient throughout Pakistan.
Key Responsibilities
As a Sales Officer based in Lahore, you will be responsible for engaging with prospective customers, explaining Mawazna.com’s insurance offerings, and guiding them through the comparison and selection process. You will manage both inbound and outbound communications, build and nurture customer relationships, and follow up on leads to convert prospects into clients. Maintaining accurate records in the CRM system and coordinating with internal teams to ensure a seamless customer journey are essential parts of the role. You will also be expected to learn and apply product knowledge effectively, meet individual and team sales targets, and contribute positively to a collaborative sales environment.
Required Qualifications
Candidates should possess strong customer service skills, with an emphasis on building trust, addressing queries, and delivering a positive experience. Basic lead generation and sales operations capabilities are necessary to identify prospects, manage sales pipelines, and support structured sales processes. Effective communication skills in both English and Urdu, including clear verbal and written abilities, are essential. Fresh graduates from Business, Marketing, Commerce, or related fields are encouraged to apply. Familiarity with digital tools, online platforms, and CRM systems to manage customer interactions and data is also required.
Preferred Qualifications and Benefits
An interest in or foundational understanding of channel sales and working with various distribution partners is considered an advantage. Prior internship experience in sales or customer-facing roles will be viewed positively. This is a full-time, on-site position offering an excellent opportunity for fresh graduates to develop their careers in a dynamic and growing digital insurance environment. The role provides hands-on experience in sales operations within a technology-driven company focused on innovation and customer empowerment.
To apply for this job please visit www.rozee.pk.
