RailPass
RailPass is hiring a Customer Service Executive in Lahore with PKR 40,000 monthly. Handle passenger queries, bookings, and complaints. Apply by email or WhatsApp
RailPass runs a 24/7 customer service centre at its Lahore railway station, offering assistance to travelers and ensuring smooth operations.
Responsibilities
- Address passenger inquiries and complaints in a professional manner.
- Help travelers with ticket bookings and provide travel‑related information.
- Respond to questions via phone and other communication channels.
- Maintain accurate customer records and follow up on issues.
- Deliver high‑quality service to boost passenger satisfaction.
Who Should Apply
- At least an Intermediate or Bachelor’s degree.
- Strong communication and interpersonal abilities.
- Basic knowledge of computers and MS Office.
- Customer‑oriented mindset with problem‑solving skills.
- Open to fresh graduates as well as candidates with prior experience.
How to Apply
Send your updated CV to [email protected] or share it via WhatsApp at 0343‑6162966 (no calls).
To apply for this job please visit railpass.pk.